Once you have made your booking you will receive an email confirmation. Follow the link included in this email and you will be able to download your tickets there! 

Don't worry if you delete the email, our customer services team can always resend it to you!

There is a small fee charged for e-tickets. This is to help towards the costs of the scanning equipment and the staff scanning the tickets on the night!

No, you don't have to print your tickets out. If you would prefer to show the tickets on your phone, thats fine!

The tickets will be available to download a lot nearer the time of the event. This is to avoid the resale of tickets through online touts.

 You will be notified via email when they are ready to download!

If you can't see your e ticket land in your inbox around 10 minutes after making your booking, please double check your junk/spam folder as they can sometimes filter into there!

If you still can't see it, please email customerservices@gigantic.com and we can track it down for you!