Please read the following terms & conditions relevant to this event before you purchase tickets:
Accept and continue wording:
Covid certification requirements
How To Demonstrate Your Covid-19 Status
Purchasers will be contacted in advance of the shows with more information
Please remember, it is important you do not attend if:
You believe you may be infected with COVID19
Have experienced symptoms in the last 10 days
Been in close proximity to anyone who has experienced symptoms in the last 10 days
Have arrived in England in the last 10 days from a country where English quarantine restrictions apply. Please check here for testing and quarantine rules that apply to you.
Have been instructed to self isolate.
Confirmation Email wording:
Covid certification requirements
How To Demonstrate Your Covid-19 Status
Purchasers will be contacted in advance of the shows with more information
Please remember, it is important you do not attend if:
You believe you may be infected with COVID19
Have experienced symptoms in the last 10 days
Been in close proximity to anyone who has experienced symptoms in the last 10 days
Have arrived in England in the last 10 days from a country where English quarantine restrictions apply. Please check here for testing and quarantine rules that apply to you.
Have been instructed to self isolate.
Pre-visit COVID conditions of entry email
Send 7 days prior and again day before show
Both times send text message to alert customer to email
Dear […],
Please find below important information about your upcoming show.
For entry, you will need to demonstrate your COVID-19 status by providing either:
or
or
How do I prove my COVID-19 Status?
Proof of a negative NHS rapid lateral flow test
NHS Rapid Lateral Flow tests are free. You can order NHS Rapid Lateral Flow Tests here or pick them up from any pharmacy or test site
Please do not bring the home test strip with you.
Follow these instructions for what you need to do:
You must report your COVID-19 NHS Rapid Lateral Flow Test result online, by visiting COVID-19 NHS Rapid Lateral Flow Test result.
OR use this link in your browser - https://www.gov.uk/report-covid19-result.
If you do not have access to the internet, you can also report your test result by calling the phone number in your test kit’s instructions, NHS 119 (England, Wales and Northern Ireland) or Scotland 0300 303 2713.
You will need to demonstrate your negative NHS Lateral Flow Test result by showing us one of the following:
Proof of full vaccination – both doses received
We cannot accept vaccine cards issued at vaccination centres as proof of vaccination.
Please use the NHS COVID Pass to show your vaccination status using the NHS App or the NHS website to download it as a PDF or get it sent to you in an email.
You can also get a paper version (vaccination status only - not test results - 2 weeks after having a full course of the vaccine) sent to you in the post. You do not need to be registered with a GP surgery or have an NHS login for this. You can get a letter (within 5 working days) by requesting a COVID Pass letter online or calling NHS 119.
Here’s how to get a record of your vaccination status in Scotland, Wales or Northern Ireland.
Proof of natural immunity
Please use the NHS COVID Pass to show your positive PCR test within the past 6 months using the NHS App or the NHS website, after you’ve finished self-isolating and up to 180 days after taking the test.
Face Masks
Please check venue website for guidance on wearing face masks at the event.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAge restrictions apply - check event information
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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