Each person attending the grotto must purchase a ticket.
A Child ticket includes craft workshop, Santa meet and greet and a gift to take home.
An Infant Ticket (under 12 months) includes meeting Santa and a gift to take home, but no craft kit. If you would like a craft kit to make with your infant please book them a Child ticket.
All children under 16 must be accompanied by an adult. Accompanying adults must purchase a ticket an can participate in craft activities, Santa meet & Greet and photographs with their children.
Maxium of two adults per child (so we have more space for Children to see Santa)
Each session lasts approximately 45 minutes.
Christmas with the Claus’s
An immersive Christmas experience brought to you by Artpod.
Meet Mrs Claus as she welcomes you to the Claus’s charming home as you are guided through the kitchen, sharing stories of her favourite recipes, before taking you to the living room to meet Mr Claus.
Here you will listen to his stories and jokes before decorating one of Mrs Claus’s famous gingerbread cookies*. As the children decorate, Mr & Mrs Claus will circulate, joining in the fun, sharing stories, and listening to the guests’ own holiday memories. There’s also chance for your each family group to come up to the fireplace to take photographs with the Claus’s.
As the event comes to a close , Mr & Mrs Claus will thank each guest for being part of their festive family gathering and present all children with a special gift.
All children must be accompanied by an adult. Due to limited space, we request that you book no more than 2 adult tickets per child.
This is a group experience shared with other families; however, each family will have a chance to have a personal meet and greet with Santa and each child (and infant) will receive a gift.
Child tickets include workshop activities. Adult and infant tickets do not include the workshop kit, but of course everyone can help and join in with their child who is participating. If you would like your infant to receive a workshop kit, please book them a child ticket.
Photography:
We welcome photography and you can capture family photo’s throughout the grotto. Please note that Artpod, Brighton Winter Fayre and other participants will be taking photographs throughout the whole experience & we cannot guarantee that you won’t be photographed. By booking tickets you are agreeing to the potential to be photographed for website and social media use.
Buggies:
You can park your buggy in the designated buggy spot and collect at the end.
Accessibility:
We are wheelchair friendly and have accessible toilets on the site. If you have any access requirements, please do drop us a line at hello@brightonwinter.org before your visit, we are here to help you have the most enjoyable experience.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAs a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
© 2024 Gigantic Tickets Limited. All rights reserved.